In category: Guidance

Your complaints to Uber and Lyft, and to NFB’s testing program, are making a difference. Below are some tips for filing effective complaints that will help Uber, Lyft and our legal team better ensure that drivers are properly handled under the policy changes set forth in the settlement agreements. […]

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In category: Negotiations

Our suit against Uber was filed in federal court after the parties were unable to satisfactorily resolve concerns about how Uber handled drivers who refused to transport passengers with service animals. Now, after a mediation, discovery practice and extensive negotiations, the parties were able to reach an agreement with Uber. […]

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In category: Negotiations

Advocates for people with disabilities have entered into structured negotiations with Lyft, Inc. to ensure that disabled riders with service animals are ensured access to transportation services offered by Lyft drivers.   These collaborative efforts are under way between Lyft, Inc. (Lyft), Disability Rights Advocates (DRA), Rosen, Bien, Galvan & Grunfeld (RBGG), and TRE Legal – […]

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In category: Litigation

  Ridesharing platforms such as Uber, Lyft, and Sidecar have the capacity to greatly improve transportation services for blind passengers.  Now, blind people can use a smart phone equipped with text-to-speech to independently summon a driver, learn details such as the name of their dispatched driver, the estimated time of arrival, the amount of their […]

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In category: Investigations

  Disability Rights Advocates (“DRA”) and Timothy Elder of TRE Legal Practice are investigating complaints from persons with disabilities who have been denied transportation services by taxi drivers for Uber Technologies, Inc. (“Uber”) in the San Francisco Bay Area or other major urban centers.   Uber is a company based in San Francisco, California that […]

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