Disability Rights Advocates (“DRA”) and Timothy Elder of TRE Legal Practice are investigating complaints from persons with disabilities who have been denied transportation services by taxi drivers for Uber Technologies, Inc. (“Uber”) in the San Francisco Bay Area or other major urban centers.
Uber is a company based in San Francisco, California that offers taxi transportation services in the San Francisco Bay Area and many other metropolitan areas throughout the United States. Uber developed a smart phone application that customers use to request and pay for rides in Uber taxis. The application is available for iPhones and phones running the Android operating system.
We would greatly appreciate speaking with you about your experiences concerning Uber if:
You are legally blind, you use a service animal, and you believe that you have been denied a ride by Uber’s taxis because of the presence of your service animal.
You use a foldable wheelchair to travel and you believe that you have been denied a ride by one of Uber’s taxis because of your foldable wheelchair.
You are either legally blind or someone who uses a foldable wheelchair to travel and you have been deterred from using Uber taxis because you have heard that Uber taxis refuse to pick up passengers with service animals or wheelchairs.
To share your experiences, please contact:
All communications will be kept confidential.